Case Study · Insurance

Transitioning to AWS Native for a Global Claims Management Leader

A governed AWS foundation transformed global infrastructure delivery, resilience, security and connectivity across a complex multi-region estate.

AWS ModernizationLanding ZoneGlobal NetworkingInfrastructure-as-Code

Enterprise overview

Global claims management leader

10,000+

Employees

70+

Countries

3,000+

Virtual machines

900+

Applications

A global claims management leader operates a complex, multi-region estate serving customers across 70+ countries. Legacy infrastructure had grown organically, leaving inconsistent governance, fragmented networking and manual provisioning at the center of daily operations.

The enterprise needed a cloud foundation that could carry global scale, satisfy regulators across jurisdictions and give delivery teams a single, repeatable way to ship infrastructure.

The Problem

Global scale had outgrown fragmented infrastructure operations.

Environments were provisioned by hand, governance rules lived in wikis and change tickets, and connectivity between regions was stitched together over years.

The result: slow delivery cycles, inconsistent security posture, and limited resilience for critical claims workloads.

Manual provisioning

Weeks-long infrastructure delivery slowed every program.

Fragmented governance

Standards diverged region by region, with limited enforcement.

Limited resilience

Regional dependencies exposed critical services to outages.

Hybrid network complexity

Ad hoc connectivity created opaque, unpredictable paths.

Inconsistent security visibility

Controls varied by account, obscuring risk posture.

The Zappsec Solution

A governed AWS foundation designed for global operations.

Zappsec designed and delivered a multi-account AWS foundation, replaced hand-crafted infrastructure with codified modules, and unified global connectivity behind a single fabric.

1
Governed cloud foundation
Multi-account landing zone with AWS Organizations, guardrails and standardized account vending.
2
Infrastructure and policy as code
Reusable Terraform modules, CI pipelines and policy-as-code enforcement.
3
Secure global connectivity
AWS Cloud WAN backbone unified regional networks with deterministic paths.
4
Security and observability
Centralized logging, AWS Security Hub and unified telemetry across accounts.
5
Resilience and operations
Multi-region design and automated runbooks improved recovery for critical claims workloads.

Architecture

Reference architecture at a glance

Governed AWS landing zone with shared networking through AWS Cloud WAN, centralized security and multi-region application accounts.

Outcomes

Outcomes that changed the operating model

35%

Lower infrastructure cost

A standardized cloud operating model reduced infrastructure and operational overhead.

Weeks to hours

Faster environment delivery

Infrastructure-as-Code replaced inconsistent manual provisioning.

99.99%

Availability for critical systems

Multi-region design improved service resilience.

100%

Cloud-native AWS foundation

Enterprise governance applied consistently across the target platform.

The program moved the enterprise from infrastructure migration to operating-model transformation - repeatable delivery, consistent security posture and predictable resilience for the workloads that matter most.

Technologies and platforms