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Zappsec
Case Study · Healthcare

CIAM Modernization for a Regional Healthcare Organization

One identity fabric for members, partners and staff - adaptive, automated and auditable.

IdentityZero TrustCybersecurity
CIAM Modernization for a Regional Healthcare Organization - architecture illustration
Enterprise overview

Regional healthcare organization

Multi-cloud
Identity footprint
Members + partners + staff
Populations served

A regional healthcare organization served member, partner and workforce populations from distinct, disconnected identity systems - each with its own policies, integrations and blind spots.

The Problem

Fragmented identity blocked digital experience and Zero Trust.

Disconnected populations

Members, partners and staff lived in separate identity systems.

Policy drift

Access rules diverged, creating standing risk.

Manual operations

Every identity change required custom effort.

The Zappsec Solution

One adaptive identity fabric across populations.

  1. 1
    Unified identity platform

    Members, partners and workforce onto one CIAM/IAM model.

  2. 2
    Adaptive access

    Risk-aware access policies replaced static rules.

  3. 3
    Identity automation

    Change, provisioning and evidence expressed as code.

Architecture

Reference architecture at a glance

One identity fabric spans member, partner and workforce populations, feeding adaptive access decisions and unified evidence.
One identity fabric spans member, partner and workforce populations, feeding adaptive access decisions and unified evidence.
Outcomes

Outcomes that changed the operating model

50-70%
Faster CIAM policy change

Automation replaced manual identity operations.

Adaptive
Access decisions

Risk signals now drive access outcomes in real time.

Identity became a platform capability rather than a per-application project.

Technologies and platforms

The stack behind the transformation

OktaAzure ADTerraform

Related Zappsec capabilities

Identity

Workforce, customer, machine and agent identity - unified.

Explore capability
Cybersecurity

Zero Trust, SSE, workload and OT security delivered as policy-as-code.

Explore capability

More transformation stories

What could this architecture unlock for your enterprise?

Talk with a Zappsec architect about the cloud, network, security, identity or data platform behind your next transformation program.

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